air77 Privacy Policy

Privacy Policy

Last Updated: January 15, 2026

Effective Date: January 1, 2026

This Privacy Policy ("Policy") describes how air77 ("we", "us", "our", "air77", "Platform") collects, uses, discloses, and protects the personal information of users ("you", "your", "Player", "User") who access or use our online betting platform located at https://air77.cam. By using air77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

air77 is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Policy applies to all personal data collected through our Website, mobile-optimized versions, and any services we provide.

1. Introduction

air77 is an internationally licensed online betting platform designed specifically for users in the Republic of Indonesia. We offer a comprehensive range of betting services, including sports betting (football, badminton, basketball, E-sports), live casino games, slot machines, and togel (Indonesia's traditional numbers lottery). All transactions are conducted in Indonesian Rupiah (IDR) through secure payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja.

This Privacy Policy is designed to help you understand:

• What personal information we collect and why we collect it;
• How we use and protect your personal information;
• Who we share your information with and under what circumstances;
• Your rights regarding your personal data;
• How to contact us with privacy-related questions or concerns.

2. Data Controller

air77 acts as the data controller for all personal information collected through our platform. This means we determine the purposes and means of processing your personal data. For all privacy-related inquiries, you may contact our Data Protection Officer at the email address provided in Section 15 of this Policy.

3. Information We Collect

3.1 Information You Provide Directly

When you register for an air77 Account, place bets, make deposits or withdrawals, or contact customer support, we collect the following categories of personal information:

• Account Registration Information: Full legal name, date of birth, gender, email address, phone number, residential address, preferred username, and password.
• Identity Verification (KYC) Information: Government-issued identification documents (e-KTP, passport, driver's license), proof of residence (utility bills, bank statements), and selfie photographs for identity verification purposes.
• Financial Information: Bank account numbers, e-wallet account identifiers, payment method details, transaction history, deposit and withdrawal records.
• Communications: Records of your communications with air77 customer support, including live chat transcripts, emails, and phone call recordings (where applicable and with your consent).
• Preferences and Settings: Language preferences, notification settings, marketing communication preferences, responsible gaming limits (deposit limits, loss limits, session limits, self-exclusion periods).

3.2 Information Collected Automatically

When you access or use air77, we automatically collect certain technical and usage information:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers.
• Usage Data: Pages visited, time spent on pages, betting patterns, game preferences, click-through rates, referral sources, session duration.
• Location Data: Approximate geographic location derived from your IP address to verify that you are accessing air77 from within Indonesia.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze platform performance, and deliver personalized content. See Section 10 for more details.

3.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Payment Providers: Transaction verification data from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Identity Verification Services: Verification results from third-party KYC providers to confirm your identity and prevent fraud.
• Affiliate Partners: Referral information if you were referred to air77 by an affiliate or marketing partner.

4. How We Use Your Information

air77 uses your personal information for the following purposes:

4.1 Account Management and Service Delivery

• To create and maintain your air77 Account;
• To verify your identity and age (21+ requirement);
• To process deposits, withdrawals, and other financial transactions;
• To enable you to place bets and participate in gaming activities;
• To manage bonuses, promotions, and loyalty rewards;
• To provide customer support and respond to your inquiries.

4.2 Legal and Regulatory Compliance

• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations;
• To detect and prevent fraud, money laundering, underage gambling, and other illegal activities;
• To enforce our Terms and Conditions and protect the integrity of our platform;
• To respond to legal requests from government authorities or regulatory bodies.

4.3 Platform Improvement and Analytics

• To analyze platform usage patterns and user behavior;
• To improve website functionality, user interface, and overall user experience;
• To develop new features, games, and betting markets;
• To conduct research and statistical analysis on platform performance.

4.4 Marketing and Communications

• To send you promotional offers, bonuses, and updates about air77 services (only with your consent);
• To personalize marketing messages based on your betting preferences and activity;
• To inform you of important account changes, terms updates, or platform maintenance.

4.5 Responsible Gaming and Player Protection

• To monitor betting patterns and identify signs of problem gambling;
• To enforce responsible gaming limits (deposit limits, loss limits, session time-outs, self-exclusion);
• To provide support and resources to players who may be experiencing gambling-related issues.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under our Terms and Conditions, including account creation, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML requirements, age verification, tax reporting, and regulatory audits.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, customer support, and business analytics, provided that these interests do not override your fundamental rights and freedoms.
• Consent: Where required by law, we process your personal data based on your explicit consent, such as for marketing communications and optional data uses. You may withdraw consent at any time.

6. Sharing Your Information

air77 does not sell your personal information. However, we may share your data with the following categories of third parties under specific circumstances:

6.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (banks, e-wallet providers) to facilitate deposits and withdrawals;
• Identity verification services to conduct KYC checks;
• Cloud hosting providers to store and secure data;
• Customer support platforms to manage communications;
• Analytics and marketing tools to improve our services.

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6.2 Game Providers

When you play games on air77 (slots, live casino, etc.), certain anonymized or pseudonymized data may be shared with game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming) to enable gameplay, track game outcomes, and ensure fairness.

6.3 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies if required by law, court order, or regulatory request, or if necessary to protect the rights, property, or safety of air77, our users, or the public.

6.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate transaction, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

7. Data Security Measures

air77 employs industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• SSL Encryption: All data transmitted between your device and our servers is encrypted using 256-bit Secure Socket Layer (SSL) technology.
• Secure Data Storage: Personal data is stored on secure servers with restricted access controls, firewalls, and intrusion detection systems.
• Access Controls: Only authorized air77 personnel with a legitimate business need have access to personal data, and all access is logged and monitored.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential risks.
• Employee Training: All employees are trained on data protection principles and are bound by confidentiality obligations.

While we take extensive precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

8. Data Retention

air77 retains your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Personal data associated with active accounts is retained for the duration of your relationship with air77.
• Closed Accounts: After you close your account, we retain certain data for up to seven (7) years to comply with legal obligations (tax reporting, financial audits, dispute resolution) and to detect and prevent fraud.
• Marketing Data: If you opt out of marketing communications, your contact information is retained on a suppression list to ensure we do not contact you again.
• Anonymized Data: We may retain anonymized or aggregated data indefinitely for statistical analysis and platform improvement, as such data cannot be used to identify you personally.

9. Your Privacy Rights

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data:

9.1 Right of Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

9.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.

9.3 Right to Erasure ("Right to Be Forgotten")

You may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. Note that we may be required to retain certain data for legal or regulatory reasons.

9.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to processing.

9.5 Right to Data Portability

You have the right to receive your personal data in a portable format and to request that we transfer it to another service provider where technically feasible.

9.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests as the legal basis for processing.

9.7 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

9.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] (plain text address, not a clickable link). We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.

10. Cookies and Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences and login status.

10.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the air77 platform, including authentication, security, and transaction processing. These cookies cannot be disabled.
• Functional Cookies: Enhance your experience by remembering your preferences (language, currency, display settings).
• Analytics Cookies: Collect aggregated data on how users interact with air77, helping us improve platform performance and user experience.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure the effectiveness of marketing campaigns (used only with your consent).

10.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of air77 and prevent you from using certain features. Most browsers allow you to refuse or delete cookies; consult your browser's help documentation for instructions.

11. Marketing Communications

With your consent, air77 may send you promotional emails, SMS messages, or push notifications regarding bonuses, special offers, new games, and platform updates. You can opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email;
• Replying "STOP" to SMS messages;
• Adjusting your notification preferences in your air77 Account settings;
• Contacting customer support at [email protected] (plain text address).

Note that opting out of marketing communications does not affect transactional messages (account notifications, withdrawal confirmations, security alerts), which are necessary for the operation of your account.

12. International Data Transfers

air77 operates internationally and may transfer your personal data to servers located outside of Indonesia for processing and storage. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

• Standard contractual clauses approved by regulatory authorities;
• Data processing agreements with third-party service providers;
• Compliance with internationally recognized data protection frameworks.

13. Children's Privacy

air77 is intended solely for users who are at least 21 years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we discover that we have inadvertently collected personal data from a person under 21, we will delete that information immediately. If you believe that we have collected information from a minor, please contact us at [email protected] (plain text address).

14. Changes to This Policy

air77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date. If we make material changes that significantly affect your rights, we will notify you via email or through a prominent notice on our platform. Your continued use of air77 after changes are posted constitutes your acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected] (plain text address, not a clickable link)
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond to all privacy inquiries within 30 days.

Acknowledgment: By using air77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.